therapy – what is the process?
You can make an enquiry via email, online booking form or by calling the office on 09 846 8887. The office hours are Monday to Friday 9am to 5pm. We respond to any enquiries promptly. Please state your preferred form of contact (email or phone).
Once contact is established we will briefly discuss your presenting concerns to ascertain your current needs or those of your family member/s and then suggest one of our therapists who may best meet those needs. We will also enquire what days and times suit you and aim to accommodate these. Some of our team only work specific days and hours and you will be informed of these.
Please note that this is not a crisis service. Please phone one of the following crisis lines if you are needing urgent help:
Lifeline – 0800 543 354 (0800 LIFELINE) or free text 4357 (HELP)
Suicide Crisis Helpline – 0508 828 865 (0508 TAUTOKO)
Healthline – 0800 611 116
An initial assessment is a 60 minute session focusing on establishing an understanding of your current issues with a view to establishing goals for therapy.
Early in therapy a treatment plan will be discussed with you outlining the therapeutic approach and an indication of the number of sessions you may need. Therapy is a collaborative process where the therapist will review therapy regularly to ensure goals are being achieved. Therapy sessions are 60 minutes and can be booked either weekly, fortnightly or as needed.
What to expect from Therapy
Building a relationship with your therapist where you feel respected, valued and understood is important. It takes time to build trust. Establishing clear goals you want to work on and an understanding that working toward these goals requires not only regular attendance at sessions but also practicing what you are learning outside of sessions. We will help you with suggesting what to practice as this is directly relevant to what you are learning in therapy. We understand that at times therapy can be challenging and we do our best to help you overcome obstacles you face along the way.
We offer a safe non-judgemental space and kind observations that give an environment where new insights can emerge that lead to lasting positive change.