with one of our Insight therapists
We all have times in our lives when we are in need of some external guidance to help us move forward in a positive, productive way. Our therapists are highly-qualified, experienced practitioners who offer world-class psychological training and therapy. We provide a safe, compassionate and welcoming space; tailoring therapy according to your needs:
Therapy, relationship therapy, supervision, and life coaching
Offering practical solutions based on the latest neuroscience research
Skills training in how to re-wire your brain for permanent change
who you can work with in New Zealand
B. Couns., RGON., Dip. NPU., Cert IFT., Cert RF.
Founder, Therapist, Teacher and Insight Thought Leader
Pauline is the founder and leader of Insight and the developer of Insight Focused neuroTherapy. A lifelong learner, her 25 years of experience as a therapist and her vibrant and informative teaching style have earned her a reputation as a sought-after speaker and trainer in many countries around the world. Pauline’s areas of specialty include trauma, emotional issues, relational difficulties, grief, stress management, life transitions and mindfulness training. She is the mother of three adult children and ‘GG’ to her five beautiful grandchildren.
B. Couns., RGON., Cert. IFT., Family Court Reg., NZCCA., ACC Reg.
Sandy is an experienced therapist with over 20 years in private practice. Her areas of specialty include trauma, emotional issues, relational difficulties, grief, stress management & life transitions. Part of her practice involves sensitive claims work for ACC. She has a long history of involvement in creative pursuits. Sandy trained in print making & painting in the early 1990s and offers art therapy as a way of helping people discover important insights. She has four adult children and four grandchildren.
therapy – what is the process?
You can make an enquiry via email, online booking form or by calling the office on 09 846 8887. The office hours are Monday to Friday 9am to 5pm. We respond to any enquiries promptly. Please state your preferred form of contact (email or phone).
Once contact is established we will briefly discuss your presenting concerns to ascertain your current needs or those of your family member/s and then suggest one of our therapists who may best meet those needs. We will also enquire what days and times suit you and aim to accommodate these. Some of our team only work specific days and hours and you will be informed of these.
Please note that this is not a crisis service. Please phone one of the following crisis lines if you are needing urgent help:
Lifeline – 0800 543 354 (0800 LIFELINE) or free text 4357 (HELP)
Suicide Crisis Helpline – 0508 828 865 (0508 TAUTOKO)
Healthline – 0800 611 116
An initial assessment is a 60 minute session focusing on establishing an understanding of your current issues with a view to establishing goals for therapy.
Early in therapy a treatment plan will be discussed with you outlining the therapeutic approach and an indication of the number of sessions you may need. Therapy is a collaborative process where the therapist will review therapy regularly to ensure goals are being achieved. Therapy sessions are 60 minutes and can be booked either weekly, fortnightly or as needed.
What to expect from Therapy
Building a relationship with your therapist where you feel respected, valued and understood is important. It takes time to build trust. Establishing clear goals you want to work on and an understanding that working toward these goals requires not only regular attendance at sessions but also practicing what you are learning outside of sessions. We will help you with suggesting what to practice as this is directly relevant to what you are learning in therapy. We understand that at times therapy can be challenging and we do our best to help you overcome obstacles you face along the way.
We offer a safe non-judgemental space and kind observations that give an environment where new insights can emerge that lead to lasting positive change.
Usually 1 hour
Weekdays, 10am – 6pm
83 Ivanhoe Road,
Grey Lynn, Auckland
Pauline $156 + GST (1 hr)
or $234 + GST (for couples, 1.5 hours appointment)
Sandy $125 per hour
How confidential is my session with you?
Your privacy will be respected and any information you provide us will be treated as confidential. Any notes will be kept in a secure location and viewed only by your therapist. Exceptions to this would arise:
If your therapist considers that certain information needs to be disclosed to protect yourself or others from serious harm.
When a therapist discusses a case in supervision. Your details are kept anonymous so that you cannot be identified.
Communication with your doctor – As there are sometimes situations where a referral is recommended, your therapist will discuss with you whether or not you consent to them having communication with a doctor or another professional, and the scope of disclosure. It is required for you to sign a consent form to indicate you give your consent for such communication.
How many therapy sessions will I need?
The length of therapy varies depending on individual/couple or family needs and this will be discussed with you. Therapy may be short-term (3-6 sessions) or longer term (12+).
What are my rights?