therapy

with one of our Insight therapists

We all have times in our lives when we are in need of some external guidance to help us move forward in a positive, productive way. Our therapists are highly-qualified, experienced practitioners who offer world-class psychological training and therapy. We provide a safe, compassionate and welcoming space; tailoring therapy according to your needs:

• Therapy, relationship therapy, supervision, and life coaching

• Offering practical solutions based on the latest neuroscience research

• Skills training in how to re-wire your brain for permanent change

who you can work with in New Zealand

therapy – what is the process?

You can make an enquiry via email, online booking form or by calling the office on 09 846 8887. The office hours are Monday to Friday 9am to 5pm. We respond to any enquiries promptly. Please state your preferred form of contact (email or phone).

Once contact is established we will briefly discuss your presenting concerns to ascertain your current needs or those of your family member/s and then suggest one of our therapists who may best meet those needs. We will also enquire what days and times suit you and aim to accommodate these. Some of our team only work specific days and hours and you will be informed of these.

Please note that this is not a crisis service. Please phone one of the following crisis lines if you are needing urgent help:

Lifeline – 0800 543 354 (0800 LIFELINE) or free text 4357 (HELP)

Suicide Crisis Helpline – 0508 828 865 (0508 TAUTOKO)

Healthline – 0800 611 116

Initial Assesment
An initial assessment is a 60 minute session focusing on establishing an understanding of your current issues with a view to establishing goals for therapy.

Treatment
Early in therapy a treatment plan will be discussed with you outlining the therapeutic approach and an indication of the number of sessions you may need. Therapy is a collaborative process where the therapist will review therapy regularly to ensure goals are being achieved. Therapy sessions are 60 minutes and can be booked either weekly, fortnightly or as needed.

What to expect from Therapy
Building a relationship with your therapist where you feel respected, valued and understood is important. It takes time to build trust. Establishing clear goals you want to work on and an understanding that working toward these goals requires not only regular attendance at sessions but also practicing what you are learning outside of sessions. We will help you with suggesting what to practice as this is directly relevant to what you are learning in therapy. We understand that at times therapy can be challenging and we do our best to help you overcome obstacles you face along the way.

We offer a safe non-judgemental space and kind observations that give an environment where new insights can emerge that lead to lasting positive change.

faqs

How confidential is my session with you?

Your privacy will be respected and any information you provide us will be treated as confidential. Any notes will be kept in a secure location and viewed only by your therapist. Exceptions to this would arise:

1. If your therapist considers that certain information needs to be disclosed to protect yourself or others from serious harm.

2. When a therapist discusses a case in supervision. Your details are kept anonymous so that you cannot be identified.

Communication with your doctor – As there are sometimes situations where a referral is recommended, your therapist will discuss with you whether or not you consent to them having communication with a doctor or another professional, and the scope of disclosure. It is required for you to sign a consent form to indicate you give your consent for such communication.

How many therapy sessions will I need?

The length of therapy varies depending on individual/couple or family needs and this will be discussed with you. Therapy may be short-term (3-6 sessions) or longer term (12+).

What are my rights?

The Code of Health and Disability Services Consumers’ Rights sets out ten rights that you have as a health consumer which must be followed by anyone providing any sort of health or disability service.

Insight is committed to providing a safe and reliable healthcare service to visitors, that respects this Code and that of patient privacy.

If you feel that you have not been treated fairly or appropriately by one of our clinicians we have a procedure in place to address this. Please contact our Practice Manager in the first instance on 09 8468887 or email hello@insight-international.org  If you would like to make a formal complaint you can do so by following the steps set out by the Health and Disability Commission

what people have to say

“I thoroughly enjoyed the training presented and found the theory and techniques very useful in broadening my professional
practice, as well as enriching my everyday life. I would highly recommend it to professionals working in the helping
professions or anyone with an interest in personal growth and development.”
LINEE, Clinical Psychologist

“It has been fascinating to learn about how the brain functions under stress, how this relates to an individual’s past and how it can be ‘reset’ to enable more positive outcomes for the future. Learning how to engage in the present moment instead of living in fear of the uncertainties ahead is a must, for any individual”
Deb, Graphic Designer

“The course is thoughtfully put together and beautifully presented. The trainers are wonderfully welcoming, sensitive and knowledgeable. They deliver the content in a manner that brings research and theory to life. I gained so much that I have been able to implement both personally and within my work. I recommend this training without hesitation. Go for it.”
JULIE, Occupational Therapist