with one of our Insight therapists

We all have times in our lives when we are in need of some external guidance to help us move forward in a positive, productive way. Our therapists are highly-qualified, experienced practitioners who offer world-class psychological training and therapy. We provide a safe, compassionate and welcoming space; tailoring therapy according to your needs:
  • Therapy, relationship therapy, supervision, health & wellness coaching and life coaching
  • We offer practical solutions based on our ongoing neuroscience research
  • Skills training in how to re-wire your brain for permanent change

who you can work with in New Zealand

Pauline Skeates

B. Couns., RGON., Dip. NPU., Cert IFT., Cert RF.

Founder, Therapist, Teacher and Insight Thought Leader

Pauline is the founder and leader of Insight and the developer of Insight Focused NeuroTherapy. A lifelong learner, her 25 years of experience as a therapist and her vibrant and informative teaching style have earned her a reputation as a sought-after speaker and trainer in many countries around the world.

Pauline’s areas of speciality include trauma, anxiety, relationships, IFnT, life transitions, mindfulness training, health coaching and supplementation.

She is the mother of three adult children and ‘GG’ to seven beautiful grandchildren.

m +64 21 974 172 | p +64 9 846 8887 | e


Sandy Fabrin

B. Couns., RGON., Cert. IFT., Family Court Reg., NZCCA., ACC Reg.

Sandy is an experienced therapist with over 25 years in private practice. Her areas of specialty include trauma, emotional issues, relational difficulties, grief, stress management & life transitions. Part of her practice involves sensitive claims work for ACC. She has a long history of involvement in creative pursuits. Sandy trained in print making & painting in the early 1990s and offers art therapy as a way of helping people discover important insights. She has four adult children and four grandchildren.

m +64 27 534 0257 | p +64 9 846 8887 | e



You are invited to enquire via email, online booking form or by calling the office on 09 846 8887. The office hours are Monday to Friday 9 am to 5 pm. We respond to any enquiries promptly. Please state your preferred form of contact (email or phone).

Once contact is established we will briefly discuss your presenting concerns to ascertain your current needs or those of your family member/s and then suggest one of our therapists who may best meet those needs.

Please note that this is not a crisis service. If you have or are involved in an emergency please phone one of the following crisis lines for urgent help:

Lifeline – 0800 543 354 (0800 LIFELINE) or free text 4357 (HELP)

Suicide Crisis Helpline – 0508 828 865 (0508 TAUTOKO)

Healthline – 0800 611 116

initial assessment
The initial assessment is a 60-minute session focusing on establishing an understanding of your current issues with a view to establishing goals for therapy.

Early in therapy, a treatment plan will be discussed with you outlining the therapeutic approach and an indication of the number of sessions you may need. Therapy is a collaborative process where the therapist reviews therapy regularly to ensure goals are being met.

Therapy sessions are 60 minutes and can be booked either weekly, fortnightly or as needed.

what to expect from therapy
Building a relationship with your therapist where you feel respected, valued and understood is important. It takes time to build trust. Establishing clear goals you want to work on and an understanding that working toward these goals requires not only regular attendance at sessions but also practising what you are learning outside of sessions. We will help you with suggesting what to practice as this is directly relevant to what you are learning in therapy. We understand that therapy can sometimes be challenging and we do our best to help you overcome any obstacles you might face.

We offer a safe non-judgemental space. Our hope is that you will feel safe enough to discuss troubling issues you might be facing and that together we can move towards your desired outcome.


Therapy sessions
One on one – 1 hour.  Couples – 1.5 hours


Weekdays, 10am – 6pm




83 Ivanhoe Road,
Grey Lynn, Auckland


Pauline $200 incl. GST per hour
or $247.50 + GST (for couples, 1.5 hours)

Sandy $140 per hour (no GST)



How confidential is my session with you?

Your privacy will be respected and any information you provide us will be treated as confidential. Any notes will be kept in a secure location and viewed only by your therapist. Exceptions to this would arise:
  1. If your therapist considers that certain information needs to be disclosed to protect yourself or others from serious harm.
  2. When a therapist discusses a case in supervision. Your details are kept anonymous so that you cannot be identified.
Communication with your doctor – As there are sometimes situations where a referral is recommended, your therapist will discuss with you whether or not you consent to them having communication with a doctor or another professional, and the scope of disclosure. It is required for you to sign a consent form to indicate you give your consent for such communication.

How many therapy sessions will I need?

The length of therapy varies depending on individual/couple or family needs and this will be discussed with you. Therapy may be short-term (3-6 sessions) or longer term (12+).

What are my rights?

The Code of Health and Disability Services Consumers’ Rights sets out ten rights that you have as a health consumer which must be followed by anyone providing any sort of health or disability service.
Insight is committed to providing a safe and reliable healthcare service to visitors, that respects this Code and that of patient privacy.
If you feel that you have not been treated fairly or appropriately by one of our clinicians we have a procedure in place to address this. Please contact our Practice Manager in the first instance on 09 8468887 or email  If you would like to make a formal complaint you can do so by following the steps set out by the Health and Disability Commission

what people have to say

“I thoroughly enjoyed the training presented and found the theory and techniques very useful in broadening my professional
practice, as well as enriching my everyday life. I would highly recommend it to professionals working in the helping
professions or anyone with an interest in personal growth and development.”
LINEE, Clinical Psychologist
“It has been fascinating to learn about how the brain functions under stress, how this relates to an individual’s past and how it can be ‘reset’ to enable more positive outcomes for the future. Learning how to engage in the present moment instead of living in fear of the uncertainties ahead is a must, for any individual”
Deb, Graphic Designer
“The course is thoughtfully put together and beautifully presented. The trainers are wonderfully welcoming, sensitive and knowledgeable. They deliver the content in a manner that brings research and theory to life. I gained so much that I have been able to implement both personally and within my work. I recommend this training without hesitation. Go for it.”
JULIE, Occupational Therapist