You can make an enquiry via email, online booking form or by calling the office on 09 846 8887. The office hours are Monday to Friday 9 am to 5 pm. We respond to any enquiries promptly. Please state your preferred form of contact (email or phone).
Once contact is established we will briefly discuss your presenting concerns to ascertain your current needs or those of your family member/s and then suggest one of our therapists who may best meet those needs.
Please note that this is not a crisis service. If you have or are involved in an emergency please phone one of the following crisis lines for urgent help:
Lifeline – 0800 543 354 (0800 LIFELINE) or free text 4357 (HELP)
Suicide Crisis Helpline – 0508 828 865 (0508 TAUTOKO)
Healthline – 0800 611 116
The initial assessment is a 60-minute session focusing on establishing an understanding of your current issues with a view to establishing goals for therapy.
Early in therapy, a treatment plan will be discussed with you outlining the therapeutic approach and an indication of the number of sessions you may need. Therapy is a collaborative process where the therapist reviews therapy regularly to ensure goals are being met.
Therapy sessions are 60 minutes and can be booked either weekly, fortnightly or as needed.
what to expect from therapy
Building a relationship with your therapist where you feel respected, valued and understood is important. It takes time to build trust. Establishing clear goals you want to work on and an understanding that working toward these goals requires not only regular attendance at sessions but also practising what you are learning outside of sessions. We will help you with suggesting what to practice as this is directly relevant to what you are learning in therapy. We understand that therapy can sometimes be challenging and we do our best to help you overcome any obstacles you might face.
We offer a safe non-judgemental space. Our hope is that you will feel safe enough to discuss troubling issues you might be facing and that together we can move towards your desired outcome.